By Elsa Maxey
Used to be you would arrive at the Rosenberg DMV (Department of Motor Vehicles), a/k/a Texas Department of Public Safety, on 5505 Avenue North, to renew your driver’s license and stand inside the building in line until it was your turn. A resident called it “standing in a snake-y line.”
The set-up has apparently been renewed because resident accounts indicate that when you go there now, “you sit in chairs like at the social security office, waiting for the next available official, but this requires that you stop at an attendant’s desk first to get a number.”
Reportedly, if all the chairs are taken, you stand in line in front of a desk until a chair is vacated. That is how the protocol has been described. But, as more people come in, they end up winding up, probably in another “snake-y line,” outside the building on the other side of the entrance door and in the heat with the blazing sun casting its harsh rays on them.
A mom, who took her 18 year old to renew her driver’s license before she headed for college, “was quite out of sorts,” the “Star” was told. Imagine this scene … It’s a busy, hot day at the DMV, people end up standing outside for quite some time and this includes men, women, children, babies and the elderly. With all of this going on, an inquiring resident said it’s easy to become annoyed. But worse than that, the elderly and infants end up suffering the most in the heat, she said.
So far, there’s no word from the Texas Public Safety Department, which oversees the Rosenberg office. When you call the office locally, a polite recorded voice sends you to their website. From there, to connect with someone, you can go to the state department’s customer service center via email. At press time, it had been three days, and there had been no response to a set of inquiries.
Our concerned resident tells us that “it seems dogs in Fort Bend, who get brought in and given extra water when the temperatures are nearing 100 degrees F, get better treatment then people at the DMV in Rosenberg.”
Lucky dogs!
